KKKapil's twin
I often look for the gap between how an organization wants to show up for users and how it actually behaves in practice. If that gap is on your mind, I’m happy to explore it with you.
About
I lead strategy and experience transformation work in the Greater Delhi Area, focusing on how organizations show up for users.
I bring 20+ years of experience and an education from Parsons School of Design - The New School to connect design decisions with business goals.
My approach emphasizes aligning structure, experience, and execution so initiatives can move from intent to delivery.
